GreatFlorida Flood Insurance®

Emilia N.

Dec 18, 2025

(Translated by Google) Due to a misunderstanding regarding the addition of a “Flood” endorsement to our homeowners insurance policy, our policy with Citizens was canceled on very short notice. This was an extremely stressful situation for me, as even a brief gap in insurance coverage makes it very difficult to obtain homeowners insurance in Florida. In this situation, I contacted GreatFlorida Insurance, which had been highly recommended by other clients. Only a few hours later, I was contacted by Ms. Denise Columbus, who was friendly, calm, and highly professional from the very first moment. From the start, I felt that I was in good hands. Ms. Columbus explained everything clearly and transparently, took the time to answer my questions, and carefully guided me through the process. She explained exactly which documents were needed in order to find the best possible insurance solution for my situation. After I submitted the required information, she quickly got back to me with a suitable and very reasonably priced homeowners insurance policy—significantly more affordable than my previous policy with Citizens. I felt truly relieved and grateful that I had contacted this particular agency. Ms. Columbus stands out not only for her strong expertise and professional knowledge, but also for her personal commitment, responsiveness, and genuine willingness to help her clients. I can wholeheartedly recommend GreatFlorida Insurance, and especially Ms. Denise Columbus, without reservation. Dear Denise, thank you from the bottom of my heart for your prompt, knowledgeable, and straightforward assistance. You took a great burden off my shoulders during a very stressful time. — Due to a misunderstanding regarding the addition of flood coverage to our home insurance policy, our insurance with Citizens was canceled at short notice. This was a very stressful situation for me, as it is extremely difficult to find new home insurance in Florida, even with just a brief interruption in coverage. Concerned about this, I contacted GreatFlorida Insurance, which had been recommended to me based on its excellent reviews. Just a few hours later, Ms. Denise Columbus contacted me—friendly, calm, and very professional. ``` From the very beginning, I felt I was in good hands. Ms. Columbus explained everything clearly and transparently, took the time to answer my questions, and told me exactly which documents she needed to find the best possible solution for me. After submitting the documents, she promptly contacted me with a suitable and surprisingly affordable home insurance policy—significantly cheaper than my previous policy with Citizens. I was very relieved and grateful that I had chosen this particular agency. Ms. Columbus impresses not only with her extensive expertise and knowledge but also with her personal commitment, her efficient work ethic, and her genuine willingness to advocate for her clients. I can wholeheartedly recommend GreatFlorida Insurance and especially Ms. Denise Columbus. Dear Denise, thank you from the bottom of my heart for your quick, competent, and straightforward assistance. You relieved me of a great deal of worry during a very stressful time. (Original) Due to a misunderstanding regarding the addition of a “Flood” endorsement to our homeowners insurance policy, our policy with Citizens was cancelled on very short notice. This was an extremely stressful situation for me, as even a brief gap in insurance coverage makes it very difficult to obtain homeowners insurance in Florida. In this situation, I contacted GreatFlorida Insurance, which had been highly recommended by other clients. Only a few hours later, I was contacted by Ms. Denise Columbus, who was friendly, calm, and highly professional from the very first moment. From the start, I felt that I was in good hands. Ms. Columbus explained everything clearly and transparently, took the time to answer my questions, and carefully guided me through the process. She explained exactly which documents were needed in order to find the best possible insurance solution for my situation. After I submitted the required information, she quickly got back to me with a suitable and very reasonably priced homeowners insurance policy—significantly more affordable than my previous policy with Citizens. I felt truly relieved and grateful that I had contacted this particular agency. Ms. Columbus stands out not only for her strong expertise and professional knowledge, but also for her personal commitment, responsiveness, and genuine willingness to help her clients. I can wholeheartedly recommend GreatFlorida Insurance, and especially Ms. Denise Columbus, without reservation. Dear Denise, thank you from the bottom of my heart for your prompt, knowledgeable, and straightforward assistance. You took a great burden off my shoulders during a very stressful time. —— Durch ein Missverständnis bei der Ergänzung unseres Hausversicherungsvertrages um den Zusatz „Flood“ wurde unsere Versicherung bei Citizens kurzfristig gekündigt. Für mich war das eine sehr belastende Situation, da es in Florida bereits bei einer nur sehr kurzen Unterbrechung im Versicherungsverlauf äußerst schwierig ist, eine neue Hausversicherung zu finden. In dieser Sorge wandte ich mich an die Agentur GreatFlorida Insurance, die mir aufgrund ihrer sehr guten Bewertungen empfohlen wurde. Schon wenige Stunden später meldete sich Frau Denise Columbus bei mir – freundlich, ruhig und sehr professionell. Von Beginn an hatte ich das Gefühl, in guten Händen zu sein. Frau Columbus erklärte mir alles verständlich und transparent, nahm sich Zeit für meine Fragen und sagte mir genau, welche Unterlagen sie benötigte, um die bestmögliche Lösung für mich zu finden. Nach Einreichung der Unterlagen meldete sie sich zeitnah mit einer passenden und zudem überraschend günstigen Hausversicherung – deutlich günstiger als meine vorherige Versicherung bei Citizens. Ich war sehr erleichtert und dankbar, dass ich mich an genau diese Agentur gewandt habe. Frau Columbus überzeugt nicht nur durch ihre große Fach- und Sachkenntnis, sondern auch durch ihr persönliches Engagement, ihre schnelle Arbeitsweise und ihre echte Bereitschaft, sich für ihre Kunden einzusetzen. Ich kann GreatFlorida Insurance und insbesondere Frau Denise Columbus aus voller Überzeugung weiterempfehlen. Liebe Denise, ich danke Ihnen von Herzen für Ihre schnelle, kompetente und unkomplizierte Hilfe. Sie haben mir in einer sehr angespannten Situation eine große Sorge abgenommen.

Your Mom

Dec 10, 2025

I wish I could give more than 5 stars. I was referred to Erin by a friend after having purchased a second vehicle and WOW. I am now paying in a year what I would have paid for 6 months through another agent AND I have more coverage benefits!! I cannot recommend Erin enough. THANK YOU, ERIN!!

Rocki Ramos

Dec 09, 2025

I give Denise Columbus a million and one stars for her rating. Denise went out of her way to be patient and understanding when dealing with an elderly widowed woman. She explained everything in clear and precise words, knowing my late husband took care of these kind of things. She took the time to explain everything in great detail, in a calm professional manor. So friendly and warm, I was very pleased with my experience. I will recommend this insurance agency to everyone I can.

Frank

Dec 09, 2025

Denise is great! Fast, reliable doing business as usual! Highly recommend this insurance company! Reasonable!

Mike Zavolta

Dec 08, 2025

Customer did not leave a comment...

Adam Paquin

Dec 07, 2025

Great company!

Alan Weger

Dec 03, 2025

Thank you Denise! Great service and saved me a couple thousand dollars!

C McLeod

Nov 20, 2025

I have never had a broker call me saying “ I have shopped your policy and I can save you money” - that is what Leela said! At a time when it was a huge help. Thank you Leela!

Michael Jackson

Nov 19, 2025

Customer did not leave a comment...

Bernie Clark

Nov 13, 2025

Denise has always done her best to get me insured at the best possible rates. I really appreciate their customer service.